
Adding a primary insurance payer
To add a primary insurance payer:
- Select the patient
- Goto the insurance policies.
- Click the "new" button, indicated by the green starburst icon, to add a new insurance payer. A new insurance payer list will be displayed, showing all insurance payers in the insurance carrier catalog.
- Click on the new payer.
- This payer is indicated, by default, as the primary payer.
- For posting insurance payments, as you have patients with primary/secondary policies, you can define this primary/secondary relationship to automatically resubmit to a secondary carrier after payment from the primary carrier.
If there was an existing insurance policy that is now obselete, you can indicate that insurance policy, using the dropdown box of "Active" with the setting of "No".
Adding a secondary insurance payer
To add a secondary insurance payer:
- Select the patient
- Goto the insurance policies.
- You can optionally inspect the existing payers by displaying them in the dropdown list.
- Click the "new" button, indicated by the green starburst icon, to add a new insurance payer. A new insurance payer list will be displayed, showing all insurance payers in the insurance carrier catalog.
- Click on the new carrier.
- You can define this as the secondary payer, as desired, or leave it as a primary payer and mark any obsolete payer as inactive.
- For posting insurance payments, you can define this primary/secondary relationship to automatically resubmit to a secondary carrier after payment from the primary carrier.
Comments: The list of insurance payers is unlimited. As payers or policies become inactive, simply mark them as inactive and add new payers to the list, and define the primary/secondary/etc. relationships in a "daisy chain" relationship. Leaving inactive payers in the "daisy chain" list provides you the opportunity to re-print insurance claims already submitted, even from years prior, with the information in effect at the time the insurance claim was created and originally submitted.