EMR Datacenter telephone training syllabus

This telephone training is a summary outline of the course of study and examination requirements to become a skilled user of EMR Datacenter.

Session	Time	Subject matter for discussion:
Session I	50 minutes	Install software Server install Workstation install Login to the Attendant User Security Provider Catalog Add Provider Appointment Template Editor Setup Provider Appointment Template Account Types Catalog Browse Account Types Procedure Catalog Print Master List Add/Edit Procedures Diagnosis Catalog Print Master List Add/Edit Diagnosis Assignments – to be completed before next call Add additional Providers Setup additional Appointment Schedule Templates Groom Procedures and Fees Groom Diagnoses
Session II	50 minutes	Review first call Insurance Payer Catalog Insurance Payer Master List Add Insurance Payers Adding a new patient Chart numbering Personal Financial Selecting Patients Open patient file Multiple open patient files Adding a patient’s insurance policy Primary insurance payer Required fields Secondary payer Adding a patient diagnosis Assignments Add patients from appointment book (2 – 3 weeks prior and future) Add insurance payers Assign third party information
Session III	30 minutes	Scheduling, Transactions, recap, statistics
Session IV	50 minutes	Insurance processing, pre-billing, printing claims, printer alignment, late billing
Session V	30 minutes	Post insurance, outstanding claims, resubmitting claims, transaction ledger
Session VI	15 minutes	Patient statements